If you’ve been operating a pool business for any length of time, at some point you’re bound to come across an angry customer. For whatever reason, they’ve left you some negative feedback and a low rating on your performance. It never feels good to get a negative review. Especially when you know how hard your company works to provide outstanding service to each and every customer. Hey, it happens and you’re not alone.
One thing is for certain though, that negative review is going to hurt – at least in terms of the number of potential leads you receive from this point on. Statistics have shown that for every negative review that sits on a review site, the number of potential leads that will contact that business drops by 30%.
You cannot ignore negative reviews about your pool company. They’re costing you money every day that they sit out there. So what can pool company owners do to combat negative reviews? That’s where PoolMarketing.com becomes your greatest ally. We specialize in suppressing and removing negative reviews about your pool company.